HVAC SERVICE DISPATCHER, 8/6/17
Crawford Company is seeking qualified applications for the position of HVAC (Heating, Ventilation, Air Conditioning) Service Dispatcher. The successful candidate will report to the Service Manager. The individual will work with technicians, customers, and other co-workers to schedule and manage workflow in residential, commercial, and industrial markets. Prior related experience preferred.
Run Reports for Management (labor, sales tax, parts, work orders, etc.)
Monitor and Organize Work Ques
Create Work Orders, Scheduling
Dispatch Work Orders, Status Updates
Create and Receive Purchase Orders, Process Vendor Invoices
Schedule Maintenance Contract Calls for Residential and Commercial
Create On-Call Schedule
Manage Inventory, with Fleet Vehicles and Supply Inventory Program
Tablet Management, work with Technicians, IT Department to help support with technical issues
Prior Related Experience
Customer Service Background
Computer Skills (Office, Dispatch Software, Accounting Software)
Compensation commensurate with experience and background. Crawford Co. is an Equal Opportunity Employer (EEO). Qualified applicants are considered for employment without regard to age, race, color, religion, national origin, sexual orientation, disability or veteran status. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such request.
Job Type: Full-time